new in this week
Gemmy Rose Quartz Bead Bracelet
Regular price £8.00You will receive ONE bracelet, intuitively chosen
Elasticated
Bead size: 7mm
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Zhanguo Agate P
Regular price £109.00PLEASE READ: 15% discount for the FULL geode. Each half is sold separately. If you wish to purchase the full geode, please purchase both halves and a 15% discount will apply. You will receive your discount via a refund after you place your order. NOT VALID if another discount has been used
A peachy pink colour with intricate white bandings and a purple druzy centre. The right piece is also slightly smaller than the left piece, hence the price difference for each halves.
📍 Location: Hebei Province, China
- Approx size: (left: 45 x 38 x 36mm) (right: 43 x 37 x 23mm)
- Approx weight: (left: 80g) (right: 49g)
Beyond its stunning visual appeal, Zhanguo Agate is believed to carry grounding and protective energies. It is often associated with stability, inner strength, and emotional balance, making it not only a truly captivating stone but also an incredibly meaningful one too!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Zhanguo Agate Q
Regular price £89.00PLEASE READ: 15% discount for the FULL geode. Each half is sold separately. If you wish to purchase the full geode, please purchase both halves and a 15% discount will apply. You will receive your discount via a refund after you place your order. NOT VALID if another discount has been used
This one has moody berry tones in the centre, surrounded by burnt orange, the two colours look so beautiful together. The line that you can see on the geodes is not a crack on the surface, the surface is completely smooth.
📍 Location: Hebei Province, China
- Approx size: (left: 48 x 44 x 20mm) (right: 47 x 43 x 20mm)
- Approx weight: (left: 59g) (right: 53g)
Beyond its stunning visual appeal, Zhanguo Agate is believed to carry grounding and protective energies. It is often associated with stability, inner strength, and emotional balance, making it not only a truly captivating stone but also an incredibly meaningful one too!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 1 (sun spangles)
Regular price £7.00You will receive the exact piece of Amber that is shown in the photos
This piece contains a few little sun spangles - these shimmering flecks appear as little discs floating around inside the Amber. They're created when air bubbles have expanded and cracked. Best seen in the sunshine.
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 27 x 26 x 14mm
- Weight: 7g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 2
Regular price £12.00You will receive the exact piece of Amber that is shown in the photos
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 35 x 27 x 19mm
- Weight: 9g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 4 (insect inclusions)
Regular price £16.00You will receive the exact piece of Amber that is shown in the photos
This piece has tiny insect inclusions. It also contains a few little sun spangles - these shimmering flecks appear as little discs floating around inside the Amber. They're created when air bubbles have expanded and cracked. Best seen in the sunshine.
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 43 x 41 x 7mm
- Weight: 8g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 5
Regular price £6.00You will receive the exact piece of Amber that is shown in the photos
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 26 x 25 x 9mm
- Weight: 3g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 6 (sun spangles)
Regular price £15.00You will receive the exact piece of Amber that is shown in the photos
This piece contains a few little sun spangles - these shimmering flecks appear as little discs floating around inside the Amber. They're created when air bubbles have expanded and cracked. Best seen in the sunshine.
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 52 x 26 x 11mm
- Weight: 9g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 7
Regular price £6.50You will receive the exact piece of Amber that is shown in the photos
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 32 x 26 x 9mm
- Weight: 6g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 8
Regular price £11.00You will receive the exact piece of Amber that is shown in the photos
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 46 x 30 x 6mm
- Weight: 6g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 12 (plant inclusions)
Regular price £13.50You will receive the exact piece of Amber that is shown in the photos
This piece contains small faint leaf fossil inclusions. It also contains a few little sun spangles - these shimmering flecks appear as little discs floating around inside the Amber. They're created when air bubbles have expanded and cracked. Best seen in the sunshine.
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 41 x 30 x 8mm
- Weight: 6g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Amber number 13 (plant & bubble inclusions)
Regular price £16.00You will receive the exact piece of Amber that is shown in the photos
This piece contains plant/twig inclusions covered in tiny bubbles
Little drops of prehistoric sunshine! 🌞
📍 Location: Santander, Colombia
Approx size and measurements:
- Measurements: 38 x 24 x 21mm
- Weight: 9g
The honey-like glow on these is absolutely breathtaking, captured from ancient tree sap and preserved for millions of years, Amber is like nature's time capsule - holding the secrets of forgotten forests and ancient warmth and wisdom.
This golden gem isn't just a pretty face; it's a powerhouse of positive vibes, ready to soak up negativity and replace it with pure, sun-kissed energy!
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
Crystals, but make it a surprise...
£10 Mystery Box (WORTH £20)
Regular price £10.00Our mystery boxes are full of crystal magic, you could receive magical treats from clusters and carvings to towers and spheres and everything in between!
You will receive DOUBLE the value of crystals
£10 boxes will include £20 worth of crystals
You can leave a note at the checkout if there’s any crystals you do not want or any that you’d prefer and I’ll do my best to tailor your box to you.
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
£25 Mystery Box (WORTH £50)
Regular price £25.00
Our mystery boxes are full of crystal magic, you could receive magical treats from clusters and carvings to towers and spheres and everything in between!
You will receive DOUBLE the value of crystals
£25 boxes will include £50 worth of crystals
You can leave a note at the checkout if there’s any crystals you do not want or any that you’d prefer and I’ll do my best to tailor your box to you.
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
£50 Mystery Box (WORTH £100)
Regular price £50.00Our mystery boxes are full of crystal magic, you could receive magical treats from clusters and carvings to towers and spheres and everything in between!
You will receive DOUBLE the value of crystals
£50 boxes will include £100 worth of crystals
You can leave a note at the checkout if there’s any crystals you do not want or any that you’d prefer and I’ll do my best to tailor your box to you.
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
£75 Mystery Box (WORTH £150)
Regular price £75.00Our mystery boxes are full of crystal magic, you could receive magical treats from clusters and carvings to towers and spheres and everything in between!
You will receive DOUBLE the value of crystals
£75 boxes will include £150 worth of crystals
You can leave a note at the checkout if there’s any crystals you do not want or any that you’d prefer and I’ll do my best to tailor your box to you.
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
£100 Mystery Box (WORTH £250)
Regular price £100.00Our mystery boxes are full of crystal magic, you could receive magical treats from clusters and carvings to towers and spheres and everything in between!
You will receive DOUBLE the value of crystals
£100 boxes will include £200 worth of crystals!
You can leave a note at the checkout if there’s any crystals you do not want or any that you’d prefer and I’ll do my best to tailor your box to you.
SHIPPING
UNITED KINGDOM
- UK orders will be sent via Royal Mail Tracked 24 or 48 - you can choose your shipping option at the checkout.
- We are currently only shipping orders on Mondays, Wednesdays and Fridays so please bare this in mind when ordering.
- Orders will be shipped 1-3 days after the purchase date.
REST OF THE WORLD
- International orders will be sent via Royal Mail Standard (no tracking) or International Tracked - you can choose your shipping option at the checkout.
- Orders will be shipped 1-3 working days after the purchase date.
SHIPPING TO THE EU
Changes with regards to EU Value Added Tax (VAT) are coming to businesses selling goods to customers located in the EU. The changes will take effect on the 1st of July 2021. Here at Open Heart, we will not be collecting this VAT at the checkout but instead your goods will be delivered Delivery Duties Unpaid (DDU). You, the customer, may have to pay import VAT (and customs duties, if payable) and a handling fee in your receiving country. These charges will depend on the country you reside in.
RETURNS
DAMAGED ITEMS
Here at Open Heart we make sure that every order is checked thoroughly before it is sent out to you and we will only send products that are in the best possible condition.
We send our products in protective boxes/mail bags, but, sometimes once posted, items may become damaged in transit. If this is the case, simply photograph your damaged items and email them to us at info@shopopenheart.com and providing we still have your item in stock we will send you a replacement completely free of charge. If we do not have your item in stock we will issue you a refund for the damaged item. (you do not have to send your damaged item back, unless we can fix it for you!)
You have 14 working days to notify us upon receiving your damaged item. If we are not notified within this time we cannot replace it for you nor a refund will be given. We will not accept returns nor give refunds for items that have general wear and tear made by the consumer.
CHANGE OF HEART
If you simply change your mind about your item, you are more than welcome to return it. But please be aware, we do not cover shipping costs for the return of your item and this must be paid by yourself.
You have 14 working days upon receiving your order to notify us if you would like to return it.
Your item must be in the same condition in which you received it.
Please contact us via email at info@shopopenheart.com for return instructions and our return address.
EXCLUSIONS
We cannot accept returns on sale items, items sold in our 'imperfect' category or gift card purchases.
We cannot accept returns on personalised items.
We cannot accept returns on earrings or body jewellery due to hygiene reasons. Please see our jewellery care guide for tips on how to keep your jewellery looking fresh and sparkly.
If you have any further questions please do not hesitate to contact us. Just drop us an email or contact us via the 'ask us a question' contact form (located on each product page) or live chat with us on messenger.
Happy shopping
Open Heart x
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